ISO 9001:2015 is an internationally recognized standard for Quality Management Systems (QMS), developed by the International Organization for Standardization (ISO). It sets out the criteria for a quality management system and is based on several quality management principles, including a strong customer focus, involvement of top management, a process-based approach, and continual improvement.
Organizations that achieve ISO 9001:2015 certification demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, while striving to enhance customer satisfaction through effective system application and process optimization.
ISO 9001:2015 is suitable for any organization, regardless of its size or industry, and helps improve operational efficiency, reduce errors, and foster a culture of continuous improvement.
